Category: Practice Mastery

Annie, a patient looking for a new dentist, calls two offices looking for information.  At office one, the team seems rushed. They demand her personal …

COVID has challenged the dental profession in innumerable ways. Everything from scheduling to check-in, to the way we dress has changed how we connect with …

Trust fosters meaningful relationships that bring patients back time and time again. Marketing offers may work temporarily, but building trust is the best way to …

End of the Year – Use it or Lose it – Patient’s Dental Insurance Benefits Reminder Episode 1 The use it or lose it reminder …

Using Your Dental Office Emails for More Than Just Appointment Reminders In this episode of the Mastery Lab podcast for dentist and their teams, we …

If your dental practice is not growing, it is dying. There really is no in-between. Seem harsh or fatalistic? The reality is “dying” doesn’t happen …

Does Your Team Understand Your Competitive Advantage? You know what sets your dental practice apart from the competition, but does your team? If not, you …

by Angela Davis-Sullivan   You’ve paid for the travel and hotel accommodations, the cost of the event, not to mention shutting down your revenue source …

Have you shied away from using the word “affordable” in your practice? You’re not alone. Often, dentists worry that by being affordable or offering affordable …

Does this sound familiar? You hired your staff for their desire and drive, but you’re having a hard time seeing that motivation in action at …